Cameron House Resort boosts team with four new appointments
Five-star resort Cameron House has bolstered its operations team with the recruitment of a guest relations manager, two wedding and special events planners, and a resort activities manager.
Louise Brodie fills the role of guest relations manager, the first of four positions at Cameron House. Brodie brings extensive experience with her; having worked in a similar role in Dubai, and as an award-winning receptionist at the Burj Al Arab hotel.
In a role that’s new to the hotel, Brodie will play a key part in identifying and implementing enhancements that will improve the guest experience.
On joining the resort, Louise Brodie said: “I was particularly attracted to Cameron House because of its fantastic reputation within the industry, and to the role itself because as with any new role I have the opportunity to make a difference and that is something very important to me. I am excited to continue working alongside a family-like team to provide the best level of service for all of our guests.
“Over the next few months I will be focusing on all in-house guests and ensuring the best possible memories are made for them. I enjoy the variety of nationalities passing through Cameron House each day, it’s fascinating to learn about so many different cultures.”
Zoe Jordan and Hazel Stewart make up the new planning team for weddings and special events. Previously the events and PR manager for Buzzworks Holdings, and bar manager for Lochgreen House Hotel, now senior planner, Jordan joins the team with extensive experience in the hospitality industry. Stewart joins Cameron House from Queen Mary II Ocean Liner, where she worked as an events manager.
Commenting on her new role, Zoe Jordan said: “The resort provides a magical wedding experience that I am proud to be a part of. I’m looking forward to helping lots of couples plan their big day in such beautiful surroundings and making their wedding day more special than they could even have imagined.”
Hazel Stewart added: “I’m excited to work in such an iconic Scottish hotel with breath-taking surroundings, and to work with couples on making their special day everything they dreamed of and more.”
The fourth appointment is new activities manager, Calum Steel, who will be responsible for the running of all activities on offer at Cameron House, including; Segway tours, bike hire, guided walks and archery. Calum previously spent 10 years working overseas at a five-star resort, managing both water sports and land-based activities.
On his new role, Calum Steel said: “I’m looking forward to the prospect of setting up a completely new activity programme, watching it grow and satisfying guests with their experience at Cameron House. Over the coming months I’ll be continuing to add more to our offering; especially looking at our winter activities and corporate events for larger groups.”
Commenting on the new appointments, Andy Roger, resort director said: “We’re excited to welcome the new recruits to our ever-growing team. We’re dedicated to delivering an exceptional experience for all our guests and having the right team in place means we can continue to build on that commitment.”
As further testament to the resort’s focus on skills and development, a new staff initiative, Cameron Careers, has been introduced. 12 employees have been selected for the Springboard Ambassador Programme held at the resort, focused on career development across all departments. Additionally, Cameron House is working with Skills Development Scotland to develop apprenticeships at the resort – with four apprenticeships across the front office, grill kitchen, reception and housekeeping currently underway.
Cameron House is a five-star resort situated on the banks of Loch Lomond. It offers a range of amenities, from Michelin star dining, seaplane trips and loch cruises to the ultimate relaxation spa and golf days. To find out more visit: www.cameronhouse.co.uk