mia shortlist success for New Place Hotel’s Roger Cassell
Following the nomination for the 2018 Conference Awards, in the ‘Best conference venue (under 500 theatre)’ and achieving the runner-up award for South Coast Business Awards, in the ‘Winchester Motor Group Customer Service Award’, New Place Hotel’s conference manager, Roger Cassell, has been shortlisted for the prestigious miaList 2018.
The miaList celebrates individuals within the hospitality, meetings and events industry who are shown to be outstanding and passionate, going above and beyond at every opportunity.
A long-standing member of the New Place team, Roger has been nominated for his exceptional customer service, ability to save the day at the last minute, and remarkable initiative to ensure all of his guests have an enjoyable experience.
Speaking of his shortlisting, Roger said: “I still can’t quite believe it! Never did I imagine that by just being myself and always putting the customer first, I would be in such an impressive shortlist, it’s truly humbling.”
Richard Powell, general manager at New Place Hotel, said of Roger’s award shortlist: “I am absolutely thrilled for both Roger and the hotel, which benefits in abundance from his enthusiasm and dedication. The whole team is behind him and have their fingers crossed that he will be rewarded for his continued hard work.”