5* Great Scotland Yard Hotel, London appoints Mario Flanagan as new General Manager

Posted in People on 28 December, 2023

The five-star Great Scotland Yard Hotel, Westminster, has announced the appointment of hotelier Mario Flanagan as its new General Manager. A seasoned hotelier with Hyatt, Mario brings his passion and a wealth of experience in hospitality to the hotel, for the next stage of its journey.

Mario says:
“I am absolutely delighted to be joining the Great Scotland Yard Hotel and continue my professional journey within the HyattGroup. With their reputation for unforgettable guest experiences and 5-star premium F&B offerings within an iconic building that’s rich in history, I look forward to leading a wonderful team in a fresh direction, whilst upholding the hotel’s five-star reputation.”

Mario’s hospitality journey started in his native South Africa at The Table Bay Hotel part of the Leading Hotels of the World, starting at concierge to rooms division. In 2007, Mario joined Hyatt Regency in Johannesburg as the Director of Rooms, and in2008 was promoted to Executive Assistant Manager. Following this role, he moved to the UK and took the position of HotelManager in the Hyatt Regency London, The Churchill.

In 2013, he was promoted to General Manager at Hyatt Regency Birmingham, where he piloted a £6 million hotel refurbishment in 2014, which eventually led Hyatt to win BID’s ‘Best Hotel in Birmingham’ for 2015.

Mario moved back to London in March 2019 as General Manager at Andaz London, Liverpool Street. A Champion of diversity, equality and inclusion, Mario’s has a passion for developing his team into future hospitality leaders by caring for people so they can be their very best.

www.greatscotlandyard.com

About Great Scotland Yard Hotel
Situated in an iconic 1820’s Grade II listed building, Great Scotland Yard Hotel offers 151 rooms and suites, where tradition meets modern luxury. Home to ‘old Nordic’ restaurant Ekstedt at the Yard – headed up by Michelin starred chef Niklas Ekstedt, the five-star hotel boasts an inimitable cocktail bar – The 40 Elephants, a hidden whisky bar – Síbín, afternoon tea lounge, The Parlour, a 5-storey detached private residence: Great Scotland Yard Townhouse, and more.

About The Unbound Collection by Hyatt
More than a compilation of independent, one-of-a-kind hotels, The Unbound Collection by Hyatt brand is a thoughtful curation of stories worth collecting. Whether it’s a modern marvel, a historic gem or a revitalising retreat, each property provides thought-provoking environments and experiences that inspire for guests seeking elevated yet unscripted service when they travel.
For a full list of hotels in the collection, visit unboundcollection.hyatt.com